Política de privacidad

In accordance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), we present this Privacy Policy with the objective of informing you in a clear and transparent manner about the collection and processing of your personal data through the Website and any other enabled contact channel.
This website is managed by IPARK ESTACIONAMIENTOS Y SERVICIOS DE MOVILIDAD S.A.U.
CONSULT THE LIST OF IPARK GROUP WEBSITES HERE

Controller contact details:
Name: IPARK ESTACIONAMIENTOS Y SERVICIOS DE MOVILIDAD S.A.U. (hereinafter IPARK)
Registered office: Camino de las Ceudas 2, Planta 1, Oficina O. 28232 Las Rozas de Madrid (Madrid).
Telephone: 91 068 42 70
Data Protection Officer email: cumplimiento@ipark.es

By accessing and using this website, enjoying our services, or employing any other means that involves the processing of personal data, you accept this Privacy Policy, along with the provisions established in the Legal Notice and the Cookies Policy.
At IPARK, we provide information so that, before completing your personal data, you can access the Privacy Policy and any other relevant information regarding Data Protection.
This Privacy Policy may be modified by the website owner when necessary, but we will notify you through the website or by other means so that you can be aware of it and continue using our “Services.” The fact of continuing to enjoy our “Services” after we have informed you of the referred modifications will imply that you agree with them, except in cases where express consent is required.

• We will never request personal information unless it is genuinely necessary to provide the services required.
• We will never share users' personal information with anyone, except as provided in this Privacy Policy, to comply with the law, or if we have your express authorization.
• We never use your personal data for a purpose different from that expressed in this privacy policy.

At IPARK, we may process the personal data collected from this website and/or by users of any IPARK GROUP websites for the following purposes:

1. Contact: managing the personal data of users who contact IPARK through the contact form that IPARK makes available to the user. Your data will be processed for the purpose of managing said contact, scheduling meetings, offering information about products and solutions, offering information to the media that request it, as well as addressing any query, doubt, request, or comment that you send us through the channels enabled for this purpose on our website.
   Likewise, we inform you that, exclusively if necessary, such data will be communicated to the IPARK GROUP company to which the query or incident is addressed, the legal basis for said data communication being the fulfillment of legal obligations applicable to IPARK.
2. Talent: The personal data of users who wish to participate in our personnel selection processes are collected through the “Work with us” section made available to the public through the group's websites. The data provided will be processed for the purpose of managing the reception of the CVs sent to IPARK, as well as for the purpose of analyzing the candidate's professional profile and, where appropriate, enabling participation in the personnel selection processes of IPARK and, where appropriate, of IPARK GROUP companies. In said section of the website, we inform you in detail of the personal data processing that will be carried out, and we will request your consent.
3. Event Registration: The personal data of users interested in participating in any of the events, whether in-person or online, will be processed by IPARK or any other third party participating in it, with the purpose of processing the request made by the user and, where appropriate, carrying out the precise actions in relation to the organization and management of the requested event registration.
4. SATISFACTION SURVEYS: IPARK conducts personalized surveys to evaluate the satisfaction level of its clients with the services provided by them or any of the IPARK GROUP companies, as well as attendees to any event organized by IPARK.
5. Commercial, promotional, or advertising communications about IPARK GROUP's own products and services and those of the companies that are part of IPARK GROUP: Users' personal data may be processed by IPARK GROUP for the purpose of sending advertising, promotional, or information that may be of interest to them, through postal mail, email, SMS, instant messaging, and other electronic communication means, exclusively if the user has consented to such data processing purpose, by expressly accepting the commercial, promotional, or advertising communications checkbox.
   IPARK GROUP informs that the communications to be sent may be related to both IPARK GROUP and the companies that are part of IPARK GROUP.
   Likewise, IPARK GROUP informs that, in order to optimize and introduce improvements in the sending of advertising, promotional, or commercial information it carries out, as well as offering the user appropriate information according to their tastes, hobbies, or preferences, it may carry out data processing consisting of the creation and analysis of profiles and the application of segmentation techniques for commercial and advertising purposes, which will be carried out both with data provided by the interested party through the registration forms and with data derived from the browsing and use that the user makes of the IPARK GROUP websites (internal data), and with data collected through social networks in case the user authorizes those data to be provided to IPARK GROUP by the social networks (e.g., Facebook, X (formerly Twitter), Instagram, etc.), through which the user proceeds to log in or register (external data).
   The user may object at any time to the purpose of processing their data for advertising or promotional purposes by IPARK GROUP, which includes the creation and analysis of profiles in the described terms, using the channels enabled for this by IPARK GROUP.

In its capacity as a company with international reach, IPARK GROUP manages the disclosure of users' personal data, both internally and with specific third parties. This transfer of information includes external service providers, other external agents, and is carried out in situations related to commercial transactions and legal requirements.
Users' personal data is shared in the following circumstances:

• Collaboration with External Service Providers: IPARK GROUP shares data with external entities to attend to requests, respond to inquiries, validate promotions, offer samples, facilitate participation in sweepstakes, and enable various functionalities through its web platforms. These providers perform tasks on behalf of IPARK GROUP, such as hosting or operating its websites, payment processing, data analysis, customer service, postal or delivery services, as well as promotion management. Although they access personal data necessary for their work, they are not authorized to use it for other purposes. They must comply with the guidelines of this Privacy Notice and with current laws and regulations regarding data protection.
• Relationship with Other Third Parties: Users' data is used or shared by IPARK GROUP with sponsors, advertisers, advertising networks, advertising servers, social networks, analytics companies, and other third parties in activities related to marketing, promotions, data enrichment, and product information disclosure.
• Commercial Transfers: IPARK GROUP may use or share users' data within the IPARK GROUP for commercial and operational purposes. In the development of its activity, IPARK GROUP may acquire or sell assets, subsidiaries, or business units. In these operations, users' personal data are usually considered transferable assets, although they remain subject to the terms previously established in the existing Privacy Notices, unless users give their explicit consent.
• Disclosure for Legal Requirements: IPARK GROUP may transfer and disclose users' personal data to third parties:
  1. To comply with legal obligations.
  2. When it is believed in good faith that an applicable law requires it.
  3. At the request of government authorities in ongoing investigations.
  4. To verify or enforce the "Terms of Use" or other relevant policies.
  5. To detect and protect against fraud, technical or security vulnerabilities.
  6. To respond to emergency situations; or
  7. To protect the rights, property, safety, or protection of third parties, visitors to this website, IPARK GROUP, or the general public.

The data that IPARK GROUP processes as a result of the interactions carried out by the user through our website comes from the following sources:

• Data provided by the user by filling out the forms made available by IPARK GROUP, or that the user authorizes social networks to provide to IPARK GROUP when using social network connectors to register, by filling out the spaces made available for participation in promotions managed by IPARK GROUP, by sending emails, or by any other means through which the user establishes communication with IPARK GROUP.
• Data generated as a result of the user's browsing and use of the IPARK GROUP websites.
• Data generated as a result of the development, processing, and maintenance of the relationship established between the user and IPARK GROUP.
• Data of third parties provided by the user.
• Data obtained from external sources (e.g., social networks, etc.).

IPARK GROUP may process personal data of the following types, depending on the relationship established with the user:

• Identification data (e.g., full name, email, postal address, telephone, IP address, image, etc.).
• Academic or professional data and/or employment details (e.g., data contained in your CV).
• Personal characteristics and social circumstances data (e.g., age, date of birth, tastes, hobbies, and lifestyle, etc.).
• Browsing and location data (e.g., use of IPARK GROUP websites, sections visited, data that the user provides through social networks by indicating their location, etc.).
• Health data and/or other data types: These data categories will be processed exclusively in the event that the user has voluntarily included this type of information if they have any type of food intolerance and are going to attend an event where there is cafeteria service or similar. In any case, it is reported that appropriate security measures will be applied by IPARK GROUP in accordance with the type of data processed in each case.
• Other data types: Exclusively if the user registers using social network connectors, the types of data that the user has made public through the social network in question and that the user has consented to be accessed and processed by IPARK GROUP will be processed.

IPARK GROUP processes the personal data provided by users of its websites in accordance with the following legitimizing bases, depending on the type of data provided by the user, as well as the interactions that the user establishes with IPARK GROUP:

• The processing of your data for the purpose of "Contact" is based on the management and processing of the legal relationship established between the user and IPARK GROUP, that is, on the management of their request, on maintaining contact between the parties and, where appropriate, on the provision of the service that the user had requested.
• The processing of your data for the purposes of "Talent", "Event Registration", "Promotions", "Satisfaction Surveys", "Commercial, promotional, or advertising communications about IPARK GROUP's own products and services and those of IPARK GROUP companies, tailored to your tastes, hobbies, and preferences in accordance with the creation, profile analysis, and user segmentation carried out", is based on the user's consent.

IPARK GROUP informs that it will only carry out the processing of personal data for the purposes of processing based on the user's consent in the event that the user has consented to such processing, through the methods of obtaining consent made available by IPARK GROUP.

The retention period of personal data will vary depending on the service/processing that may be contracted. In any case, your data will be retained for the duration of the commercial/contractual relationship. Once this is finalized, we will keep your data blocked during the limitation periods of the obligations that may have arisen from the processing and/or the applicable legal periods, remaining available to the competent authorities for the attention of possible liabilities arising from the processing.
By way of example and not limitation, we indicate some of the retention periods:

• In the event that we receive your CV to work with us, IPARK GROUP will process personal data strictly during the personnel selection period, unless a longer processing period is expressly authorized for successive processes. Thus, the data of any non-selected candidate will be retained for a maximum period of two (2) years from the end of the selection process or from when you voluntarily sent us your CV.
• As long as it complies with legal requirements, we will process your contact data for all the time necessary to address and manage the inquiries you make to us through the "Contact" section of the Website and, in the case of sending you information about our products/services, as long as you do not object to such sending.
• IPARK GROUP will retain your personal data processed as a result of browsing on the Website, as long as you do not revoke your consent for it, as established in our Cookies Policy and, in any case, for a period of 1 year. After this time, we will request your consent again for the use of Cookies when accessing the Website.
• We will process the personal data of users who receive our commercial communications until the moment they decide to unsubscribe or cancel the subscription. All our commercial communications by electronic means allow opting out of receiving more emails. Once you decide to unsubscribe, we will immediately delete your data from our systems, unless there is a legal obligation that requires its retention for an additional period.

As the owner of the rights to your personal information, you have control over said data. In this way, we also ensure that the information is accurate and truthful.

The rights you can exercise are:

• Right of Access: you may consult whether we are processing personal data concerning you at IPARK GROUP.
• Right to Rectification and Erasure: you may access your personal information and request the rectification or erasure of your data when they are inaccurate or you consider that they are no longer necessary for the purposes for which they were collected.
• Right to Object: you may object to the processing of your data, unless, for compelling legitimate reasons, or in the exercise or defense of possible claims, we keep them duly blocked during the corresponding periods while legal obligations subsist.
• Right to Restriction of Processing: you may request the restriction of the processing of your personal information while the challenge to the accuracy or legality of your data is verified, during the exercise or defense of possible claims or litigation.
• Right to Data Portability: you may request the portability of the data you have provided to another data controller, in certain circumstances.

You may exercise your rights at no cost.

How can you file a complaint with the Supervisory Authority?
If a user considers that there is a problem with the way IPARK GROUP is processing their data, they can direct their complaints to the Data Protection Committee (cumplimiento@ipark.es or to Camino de las Ceudas, 2 Planta 1 Oficina O. 28232 Las Rozas (Madrid)) or to the corresponding data protection supervisory authority, the Spanish Data Protection Agency being the indicated one in the case of Spain (www.aepd.com) and the Comissão Nacional de Proteção de Dados in the case of Portugal (www.cnpd.pt).

At IPARK GROUP, we maintain the highest security levels required by Law to protect your personal data against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology, the nature of the data stored, and the risks to which they are exposed. When we receive your data, we use strict procedures and security features to prevent any unauthorized access.
The actions described in this section and aimed at guaranteeing an adequate level of security for the detected risk will include, if necessary, the following measures:

• Pseudonymization and encryption of personal data.
• Measures capable of guaranteeing the confidentiality, integrity, permanent availability, and resilience of the processing systems and services.
• Measures capable of restoring the availability and access to personal data quickly in the event of a physical or technical incident.
• Existence of a process of regular verification, evaluation, and assessment of the effectiveness of the technical and organizational measures to ensure the security of the processing.
• Periodic evaluation of the risk of accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or the unauthorized communication or access to such data.
• Measures to ensure that any person acting under the authority of IPARK GROUP and having access to personal data can only process said data following instructions from IPARK GROUP.

The personal data that may be collected will be treated with absolute confidentiality, committing to keep them secret and guaranteeing the duty to store them by adopting all necessary measures that prevent their alteration, loss, and unauthorized processing or access, in accordance with the applicable legislation.

The user declares to have been informed of the conditions on personal data protection, accepting and consenting to their processing by IPARK GROUP in the manner and for the purposes indicated in this privacy policy.

IPARK GROUP reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as sector practices. In such cases, IPARK GROUP will announce the changes introduced on this page with reasonable notice before their implementation whenever possible.

The user will be the sole responsible due to the completion of the forms or any form of communication to IPARK GROUP with false, inaccurate, incomplete, or outdated data.

Our website uses “cookies” to collect information about how the Website is used. If you want more detailed information on how IPARK GROUP uses cookies, consult the Cookies Policy

If the collaboration of providers who may have access to your data and who will process the referred data on behalf and on account of IPARK GROUP is counted on, an exhaustive compliance verification process will be followed, in order to guarantee adequate control in data protection matters. In addition, a contract will be signed in which these providers undertake to apply appropriate technical and organizational measures, process personal data attending only to the documented instructions of the co-controllers. If among the processors there is one located outside the European Economic Area, the co-controllers will sign the Standard Contractual Clauses with them, which will provide adequate guarantees and protect the access that said third parties may have to your data at all times.

Last reviewed November 2025
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